John Biske
27 years at Fidelity Investments, with assignments around the world. AI is the most thrilling shift I've seen in a career of technology — and sharing what I know to help organizations actually use it well has become the best work I've ever done.
AI Made Simple.Knowledge Made Yours.
I help small organizations become genuinely AI-capable — through executive coaching, team workshops, and custom AI tools. No ongoing fees. No consultant dependency.
I Teach. You Keep. Everything I share — knowledge, skills, and tools — transfers to you permanently.
Try the AI Advisor
See how AI coaching works — ask a question and get a taste of my approach.
Three Paths to an AI-Capable Organization
Choose the path that fits your needs — or let me help you decide with a free intro call.
Guidance for Leaders
Executive AI Coaching
Strategic advising and hands-on AI coaching for individual leaders or small executive teams (up to 5). Know where AI fits in your organization — and where it doesn't — then learn to use it yourself.
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Training for Teams
AI Workshops
General AI literacy and hands-on tool skills for your staff. Your team builds real tools before they leave the room. From AI-curious to AI-capable in one day.
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Custom AI Solutions
App Development ($5K-20K)
When off-the-shelf isn't enough. Custom GPTs, Claude Projects, workflow automation, and document processing — built on your infrastructure or mine, owned by you entirely.
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“The most valuable takeaway was when I asked John for assistance, his frequent response was ‘Why don't you ask Claude that question?’ This changed my mental model of using AI. Rather than looking outside the AI model for assistance, use AI for assistance with questions, expression of what I need, examples, etc.”
— Workshop participant
Why Work With Me?
Three commitments that set me apart from traditional consultants and generic online courses.
I Teach. You Keep.
Knowledge, skills, and tools all transfer permanently. No subscriptions, no proprietary systems, no ongoing consultant dependency. Everything I share becomes yours — forever.
Real Skills, Not Slide Decks
Every engagement is hands-on. Your leaders gain real AI fluency, your teams build real tools, and your organization develops genuine AI capabilities — not just a strategy document.
Strategic + Hands-On
Both executive advising AND practical tool coaching in one engagement. I help you see where AI fits in your organization — and where it doesn't. Then I show you exactly how to use the tools that actually make sense.
The Missing Middle
Too serious for YouTube tutorials. Too small for enterprise consultants.
If you're a 1-50 person organization, you've probably noticed: enterprise AI consultants charge $50K+ and deliver strategy decks. Online courses are generic and lack accountability. And in all the noise, nobody's being honest about what AI can't do — which matters just as much as what it can. There's been nowhere to turn for real, hands-on AI guidance at a scale that makes sense.
That's exactly the gap Support Savvy fills.
I watched this gap widen for 27 years inside Fidelity — where enterprise-scale resources were always available but smaller organizations were left to figure it out alone.
Who I Work With
I coach, train, and build for small organizations with 1-50 employees across New England and nationwide.
Nonprofits
You think you don't have resources for AI. Actually, AI is your resource. Force multipliers for limited budgets — a small team doing the work of a much larger one.
Professional Services
Your competition is already using AI. Sitting still means getting left behind. Gain speed, improve margins, and build a real competitive edge — with honest guidance on what's actually realistic.
Higher Education
You can't teach what you're afraid of. Embrace AI in your own work first. Your graduates are entering an AI world — and they'll be underprepared if the faculty teaching them aren't using it themselves.
Small Businesses
Your competition is already using AI. Sitting still means getting left behind. Speed, margins, and competitive advantage are all on the table — and I'll be honest with you about what's realistic and what's hype.
What I've Done So Far
I'm just getting started — but I've already been putting my model to work.
AI Workshops
Hands-on AI workshops delivered to local community groups, business owners, and college professors — teaching practical AI skills that participants use immediately.
Websites & Web Applications
Custom websites and web applications built for nonprofits and university professors — designed to their needs, fully owned by them, with complete knowledge transfer.
Growing Every Day
I'm early-stage and building my track record one engagement at a time. Every client gets my full attention, and every success story strengthens my model.
New Practice. 30 Years of Pattern Recognition.
Support Savvy is new, but the experience behind it isn't. AI didn't just create a new market — for me, it created a second calling. After 27 years at Fidelity, I came back because I had to. Every engagement I take on carries three decades of pattern recognition, plus the urgency of someone who has rediscovered their purpose.
You won't get a junior consultant reading from a playbook. You get someone who has been watching how organizations adapt to technology shifts for 30 years — and who genuinely cares about getting this right with you.
Not Sure Where to Start? Let's Talk.
I've been there. I know what it's like to face a technology shift that feels overwhelming. Let's figure it out together.
Every engagement begins with a free intro call. No pitch, no pressure — just clarity on how AI can help your organization.